Customer Reviews
Low Rig Boots
Je suis fidèle de la marque depuis quelques années, ils ont styles et correspondent à mes goûts.
Le service client est super efficace au cas de échange au soucis.
Je les recommande fortement à yeux fermés.
Merci
The boots look great but unfortunately the quality control on these are not what I've come to know from the brand, while trying to get these I received multiple pairs with excess stray glue visible on the vegan leather material where it should not have been. Not sure why customer service can't quality check stock better, especially when an interested customer reports the concern.
Hi,
I'm really sorry to hear that this has happened. We take the quality of our products very seriously and would like to make it right for you. I have just sent an email to you with some more information to help you further.
Please don't hesitate to reach out to me directly. I am here to help, if you need any assistance you can email directly on will.green@wills-vegan-shoes.com
Speak soon
Will
Love them. Beautiful boots, and they are holding up well. My go to casual footwear. They feel great and look even better.
It was very generous to receive a replacement pair. However the colour isn’t the same as the previous - the blue is now brighter; I expected the same dark navy. The fit runs large. The laces are too soft and make a racket when walking. These are things I’ve noticed…. in all, this updated or new seasonal style of the Low Rig boot just isn’t as lovely as the pair I bought two years ago.
Hi there,
I am sorry for the different shade in the blue, it should be exactly the same shade as we have not changed the material. If you like we can check our stocks to see if we have exactly the same colour, there can sometimes be variations in the colour of the material especially with colours between production batches. The laces should also be the same, it is quite confusing!
I have just sent an email to you with some more information to help you further.
Please don't hesitate to reach out to me directly. I am here to help, if you need any assistance you can email directly on will.green@wills-vegan-shoes.com
Speak soon
Will